These Terms and Conditions (“Agreement”) are entered into between Dream Goods Express (“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”) for the international shipping services provided by Dream Goods Express. By using our services, you agree to the following terms and conditions:

Services Provided:

Dream Goods Express provides international shipping services for goods and merchandise. These services include, but are not limited to, the transportation and delivery of packages to international destinations. All shipments are subject to the conditions outlined in this Agreement.

Payments & Charges:

  • Payment for shipping and any other charges incurred must be paid in full prior to loading of container.
  • Local charges and taxes in Australia to be paid upon arrival and will be invoiced by our customer broker in Australia.
  • All prices quoted are in USD.

Customer Responsibilities:

Proper Packaging:

Customers are responsible for ensuring that their goods are properly packed and labeled for international transport.

Customs Compliance:

The Customer is responsible for ensuring that all goods comply with the customs regulations of the destination country, including appropriate documentation for customs clearance.

Condition of goods:

It is the responsibility of the customer to ensure that all goods are free from asbestos and clean. Further information

Liability:

Third-Party Losses and Damage: Dream Goods Express is not responsible for any losses, damage, or delays caused by third-party carriers, customs officials, or any other third parties involved in the transportation or handling of the goods.

Storage Fees:

Any storage fees incurred due to delays in customs clearance, failure to provide necessary documentation, or other reasons outside of our control, will be the responsibility of the Customer.

Government Charges:

Dream Goods Express is not responsible for any taxes, duties, or government charges (including customs fees) imposed on the goods by authorities in the origin or destination countries.